We believe gaming should be fun entertainment enjoyed in a safe environment. Responsible Gaming is core to our culture, and we're committed to ensuring our players have a healthy gaming experience.
Responsible Gaming is a philosophy ensuring online gaming remains fun and entertaining without negatively affecting a player's life. It means playing wisely, knowing your limits, and recognising problem gaming behaviour. Responsible Gaming matters not just for players but for online casino platforms too. It creates a healthy ecosystem where everyone can play safely and fairly.
Problem gambling or gaming addiction is a real issue that can affect people's financial stability, family relationships, and mental health. At 7x22, we believe these problems should be prevented and those already affected should be helped. We provide comprehensive responsible gaming tools and resources to help players keep their gaming under control. Our goal is to identify and intervene in problem behavior to limit any harm.
Gaming addiction can develop in people facing various risk factors. These include mental health issues like depression, anxiety, or stress that people try to escape through gaming. Family history of addiction or addictive tendencies is a risk factor. Low self-control or tendencies toward seeking immediate rewards increase addiction risk. Social isolation or loneliness can lead people to spend more time gaming. Financial problems or dissatisfaction can drive people to bet more hoping to win money. Age is important because younger people are more susceptible to addiction.
Understanding the psychology behind gaming addiction is important. The thrill of playing, potential rewards, and the promise of recovering losses create powerful reward signals in the brain that make it compelling to return. Needing to increase bet size and play more frequently occurs through a process called tolerance. Players make risky decisions trying to win back losses. Family and friends may reduce influence or provide support. Recognizing and addressing psychological factors is crucial for recovery.
Learn common warning signs of problem gaming and recognize them in yourself or others to get help early.
7x22 has many built-in tools like limits, time out, and self-exclusion to help keep you in control.
If you or a loved one face problems, professional help and support resources are available.
Stay on top of your spending and gaming time by setting and sticking to responsible limits.
Connect with family and friends to build a support system that helps monitor your gaming choices.
Learn about gaming risks and responsible practices so you can make informed decisions.
Identifying problem gaming in its early stages can be challenging because it develops gradually. However, there are several warning signs you or your loved ones can watch for. If you notice any combination of these signs, it may be time to seek help.
A major warning sign is spending increasing amounts of time gaming to feel more excitement than what was previously satisfying. Check whether you're neglecting important responsibilities to avoid play, such as work, school, or family time. Lying about or hiding gaming is an early sign. Unsuccessful attempts to control or reduce play is another important warning sign. If you feel you can't control your gaming, seeking help is urgent.
Making higher bets to recover losses or reduce previous losses is called chasing losses, a dangerous pattern. Mood changes are common, especially when excited or upset about gaming. Social withdrawal and reduced interest in other hobbies like sports, music, or cycling show gaming is replacing everything else. Feeling stress or excitement about gaming and feeling irritated or anxious without it are also signs.
Financial problems are the most visible sign of problem gaming. Check whether you're spending more than you earn or gaming with borrowed money. Borrowing money for gaming or using money meant for other bills is an urgent sign. Whether your family or friends are worried or upset about your gaming is also an important warning.
Mental health issues like depression, anxiety, irritability, or insomnia may connect to gaming problems. Using gaming to cope with other issues is a mechanism that can worsen them. Guilt or shame about your gaming suggests something's wrong. Feeling helpless, dissatisfied, or irritable without gaming is a serious sign.
7x22 provides various technical tools and features to help players maintain control of their gaming. These tools are easily accessible from your account settings and can be activated or deactivated anytime. We encourage all players to familiarise themselves with and use the tools that suit them.
Deposit Limit allows you to set a maximum amount you can deposit within a specific timeframe. You can set daily, weekly, or monthly limits. Once you reach the limit, you cannot deposit further during that period. It's a powerful safeguard against overspending. For example, you can set a monthly limit of 10,000 BDT and maintain control of your bankroll.
Setting a Wager Limit determines the maximum you can place on each bet. It protects against large single bets that can quickly deplete your bankroll. For example, you can limit your maximum bet to BDT 500 even if your balance is higher. This prevents uncontrolled betting behavior, especially after big losses.
Time Out temporarily suspends your account so you can take a break from gaming. You can set a suspension period from 2 hours to 6 months. During time out, you cannot log in or play, though your account and funds remain safe. This gives you time to reconsider and reflect on your relationship with gaming.
Self-Exclusion is the long-term option where you request to be completely blocked from our platform. Self-exclusion typically lasts from 1 year to 5 years. Once you activate self-exclusion, you cannot reactivate your account before the period ends on your own request unless you request after a cooling-off period.
Self-exclusion should be taken seriously as it's lasting. But if you're experiencing problem gaming and seeking professional help, it can be an important step. Self-exclusion can sync across platforms through a central system to exclude you from multiple platforms simultaneously, providing multi-platform protection.
Reality Check displays a pop-up at set intervals, such as every 60 minutes, informing you about your gaming activity. The pop-up shows how long you've been playing, how much you've spent, and a summary of wins or losses. It helps you stay aware of your gaming behavior and make informed decisions.
You can set conditions that trigger automatic exclusion. For example, auto-exclusion activates if you spend above a certain amount within a specific timeframe or take a large single loss. This protects against impulsive betting and emotional gaming.
We strongly recommend all players keep at least one Responsible Gaming tool active. Setting a deposit limit is a simple yet effective way to protect your budget. If you struggle with control, consider a time out or self-exclusion.
If you or a loved one are struggling with gaming problems, help is available. You're not alone, and professional support and community resources exist. 7x22 is committed to helping you access these resources.
Our Customer Support team is available 24/7 to assist with your questions and concerns. If you have questions about Responsible Gaming tools or need support, contact us. We handle your issues with confidentiality and empathy. You can reach us via live chat, email, or phone.
Independent organisations in Bangladesh and worldwide provide support for gaming problems. These organisations offer free, confidential assistance and referrals to treatment and support groups. Some services provide online chat, phone helplines, and in-person counselling. They operate on principles of client confidentiality and non-judgement.
Available 24/7
Use the Live Chat button from your account or visit the website. Our team is ready to help immediately.
Email us anytime, and we'll respond within 24 hours. Detailed messages ensure specific help.
National Helpline: 1099 (Bangladesh)
24/7 support and referral services during mental health crises. Confidential and free.
Community support groups are invaluable because they offer the chance to share experiences with others facing similar struggles. Online forums, meetups, and virtual sessions are available worldwide. These groups provide non-judgmental, completely confidential environments where people can share stories and learn strategies.
Mental health professionals such as behavioural therapists, counsellors, and psychologists are trained in treating gaming problems. Cognitive Behavioural Therapy (CBT) has proven effective for gaming addiction. Most health insurance plans cover mental health services, and many therapists offer affordable options. Seeking professional help early improves recovery prospects.
Responsible gaming isn't just about preventing problems—it's about building healthy habits. Here are some tips you can follow to keep your gaming experience positive and enjoyable.
Set a gaming budget that you can afford to lose—always remember that. It's like allocating spending for entertainment such as movies or restaurants. Separate gaming money from your monthly income and set that amount in advance. When your budget runs out, stop playing and wait for next month. Never use emergency funds or borrowed money for gaming.
Set a timeframe for playing and stick to it. Decide when you start and when you'll stop. Use a timer so you don't lose track. Take breaks during long sessions. Never let gaming affect your sleep or family time. Gaming should be a hobby that doesn't overtake other responsibilities and relationships.
Gaming should not be your only activity. Keep spending time on sports, hobbies, friends, and family. These activities contribute to overall wellbeing and life satisfaction. A balanced lifestyle reduces the risk of gaming addiction and helps you feel more fulfilled.
Alcohol and other substances impair your judgment and encourage risky behavior. Always play with a clear and alert mind. If you've been drinking or using drugs, wait until it's out of your system before playing. This ensures your safety and best decision-making.
Remember that all games are designed in favor of the house, and in the long run, players lose. Gaming is for entertainment and trying your luck, not for earning money. If you win, it's luck and a nice bonus. Don't expect big wins or to recover losses. Accept your losses and don't try to chase them with higher bets.
Set time limits. Stick to your budget. Take breaks. Enjoy other activities. Care for your mental and physical health. If you don't have.
Non-stop play. Ignoring responsibilities. Big losses. Growing debt. Mood swings. Family concerns. Seek help now.
Deposit Limits. Bet Limits. Time-Out. Self-Exclusion. Reality Check. Use them to stay in control.
National Helpline 1099. Support groups. Professional therapy. Family counselling. Rely on friends and loved ones.
Responsible Gaming is a core value in our community. If you need support or have questions, don't hesitate to reach out.
If you or a loved one are facing gaming problems, seek help immediately. Here are some important resources and contact information.
7x22 is committed to the safety and well-being of our community. We continuously improve our responsible gaming program and add new tools. Your feedback is valuable and helps us provide better service.