Your personal information security is our top priority. Here you'll find complete details on how we collect, use, store, and protect your data.
Welcome to 7x22. We are a reliable online gaming platform in Bangladesh where player privacy and data security are of the highest importance. This privacy policy explains how we collect, why we collect, where we store, how we use, and how we protect your personal information. By using our platform, you agree to the practices described in this privacy policy.
We follow international data protection standards and ensure your information is used only for legitimate purposes. Our data handling practices are transparent, fair, and respectful of your rights. We regularly update our systems and adopt new security technologies so your data is always under the highest protection. If you have any questions or concerns about this policy, do not hesitate to contact our Data Protection team.
7x22 is committed to never selling your personal information to third parties. We only collect the information we need and only keep it for as long as necessary. We give you complete control over your data, and you can request to access, correct, or delete your information at any time. We use industry-leading encryption and security measures to protect your data from unauthorized access.
Our privacy commitment is not just on paper. We have appointed a dedicated Data Protection Officer who ensures all employees and systems comply with privacy policies. We conduct regular internal audits and have our systems tested by third-party security experts. We immediately report all data breaches or security incidents and notify affected users. Earning and maintaining your trust is the core foundation of our business.
7x22 collects various types of information to provide you with a safe and personalized gaming experience. We only collect information necessary to deliver our services. Below we describe different categories of information and their purposes.
When you create an account with 7x22, we collect your full name, date of birth, gender, nationality, email address, mobile number, and postal address. This information is necessary to verify your identity, confirm your age, and meet our legal obligations. We want to ensure that all players are 18 years or older and that online gaming is legal in their jurisdiction.
Your name and address help us manage your account, process payments, and contact you when necessary. Your date of birth helps us verify age and implement responsible gaming policies. Email and phone number are important communication channels through which we send you account updates, promotional offers, and important notices. We keep this information strictly confidential and only authorized personnel can access it.
To process your financial transactions, we collect information related to your payment methods. This includes your bKash, Nagad, Rocket, or other mobile banking account numbers, bank account details, and transaction history. We never store your payment method PIN or password. All payment information is encrypted and handled according to PCI DSS standards.
We keep records of your deposit amounts, withdrawal requests, bonus credits, and all financial transactions. This information is required for our accounting and auditing purposes and helps track your transaction history. We use this data to detect suspicious or fraudulent activity and prevent money laundering. You can download your transaction history from your account dashboard at any time. All payment processing is done through third-party secure payment gateways that follow their own privacy policies.
We keep detailed records of all your gaming activity including which games you play, how long you play, bet sizes, wins and losses, bonus usage, and loyalty points earned. This data helps us provide you with personalized recommendations, ensure game fairness, and implement responsible gaming policies. We analyze this information to understand player behavior trends and improve our services.
Gaming data helps us detect problematic gambling behavior. If we notice a player is spending excessive time or money, we reach out to them and offer options like self-exclusion or setting limits. We use this data to detect bonus abuse and cheating. All game outcomes are recorded and stored for dispute resolution. We use aggregated and anonymized data to analyze platform performance and game popularity.
When you access 7x22, we automatically collect certain technical information such as your IP address, browser type and version, operating system, device type, screen resolution, language settings, and time zone. We use cookies and similar tracking technologies to remember your browsing session and preferences. This information helps us optimize our platform and improve security.
Your IP address helps us verify your geographic location and block access from prohibited jurisdictions. Device information helps us optimize the platform for various devices and screen sizes. Browser and operating system data helps us diagnose and resolve technical issues. We maintain log files recording server access times, page views, referrer URLs, and other technical metrics. This information helps us detect security threats and monitor performance.
You provide your personal information and create an account. All information is encrypted and stored on secure servers.
We verify your identity through KYC documents. This process ensures the platform is safe and compliant with regulations.
Your gaming activity is logged to ensure fairness and provide you with a personalized experience.
All data is protected through encryption, access controls, and regular backups.
You can request to access, update, export, or delete your data at any time.
7x22 uses your personal information for various legitimate purposes necessary to provide and improve our services. We only use data for the purposes it was collected for or for which you have given consent.
We use your information to create and manage your account. This includes processing your login, tracking your balance, recording bets, crediting wins, and processing withdrawals. We remember your preferences and settings so you get a seamless experience each time you return to the platform. Your profile information helps us communicate with you and provide customer service.
We use your data to process transactions, accept deposits, and send withdrawals. Your gaming history helps us determine your eligibility for bonuses and promotions. We track your loyalty program status and reward you accordingly. Your language and currency preferences help us provide you with customized content and offers. We use your session data to save your unfinished games so you can continue later.
Your data plays an important role in keeping our platform and all users safe. We use your information to verify your identity and confirm you are who you say you are. We monitor suspicious login attempts and detect unusual activity. Your IP address and device fingerprint help us prevent multiple accounts and identity fraud.
We analyze your transaction patterns to detect money laundering and financial fraud. Our fraud detection system uses machine learning to identify unusual betting patterns and bonus abuse. If we detect suspicious activity, we may temporarily suspend your account and ask for additional verification. These measures are taken in the interest of all players to maintain a safe and fair gaming environment. We may share our security logs with regulators and law enforcement if legally required.
We use your information to personalize your gaming experience. Based on your game preferences and play history, we recommend new games you might enjoy. We offer you customized bonuses and promotions that match your playing style. Based on your activity level, we may send you special VIP offers and tournament invitations.
We use your email and phone number to send you promotional messages, newsletters, and game updates. You can always opt out of these marketing communications from your account settings or by clicking the unsubscribe link in each email. Even if you opt out of marketing messages, we will still send you important account notifications such as transaction confirmations and security alerts. We do not share your data with third-party advertisers unless you explicitly consent.
We monitor your gaming patterns to detect and prevent problematic gambling behavior. If we notice you're spending an unusual amount of time or money, we may send you a warning message and suggest setting self-exclusion or deposit limits. We verify your age to ensure no minors use our platform. Your data helps us connect you with support resources like Gamblers Anonymous if you need help.
All your data transmissions are protected through 256-bit SSL encryption. Sensitive information is stored encrypted in our database.
Only authorized personnel can access your data, and all access is logged and audited.
We use Tier 3 data centers that are monitored 24/7 and have physical and cybersecurity measures.
Your data is backed up daily in multiple locations to enable fast recovery in case of any loss.
Third-party security experts regularly test our systems to identify and fix vulnerabilities.
Full control over your data. Right to access, correct, export, or delete.
7x22 values the privacy of your personal information and we do not share your data with third parties unless it is necessary to provide our services or legally required.
We work with reliable third-party service providers to operate and improve our services. This includes payment processors like bKash, Nagad, and Rocket who handle your financial transactions. We use KYC verification services to validate your identity documents. We use cloud hosting providers to store our data securely. We use email and SMS services to communicate with you.
All these service providers operate under strict data protection agreements, and they can only use your data for the specific purposes for which they were hired. They cannot use your data for their own purposes or share it with other third parties. We regularly audit these providers to ensure they comply with our data protection standards. If a service provider experiences a data breach, we will notify you immediately and take the necessary steps.
Our platform features games from various providers like Pragmatic Play, Evolution Gaming, and others. When you play these games, some information such as your user ID, bet amount, and game results is shared with the game provider so they can manage the game session. We do not share your sensitive personal information like full name, address, or payment details with game providers.
Game providers follow their own privacy policies and data protection measures. We only work with providers who comply with international data protection standards and are licensed. Some data sharing is necessary to ensure game results and fairness. If you want to learn about a specific game provider's privacy practices, contact us and we will provide you with relevant information.
In some circumstances, we may be legally obligated to disclose your data. We may share your information with law enforcement if we receive a court order or subpoena. We may report to regulatory authorities if we detect suspected money laundering or other illegal activity. We may share data with tax authorities if required by law. In all these cases, we only share information that is legally necessary.
We are committed to protecting your rights and we carefully review any data request. We challenge unreasonable or excessive requests. If we are legally required to disclose your data, we will notify you unless the law prohibits us from doing so. We keep records of all data sharing requests and regularly review our compliance procedures.
| Third Party Type | Shared Data | Purpose |
|---|---|---|
| Payment Processors | Bank account, transaction amounts | Processing Deposits and Withdrawals |
| KYC Service | Identity Documents, Photos | Identity Verification and Age Confirmation |
| Game Provider | User ID, Bet Data, Game Results | Game Session Management and Fairness |
| Cloud Hosting | Encrypted Database | Secure Data Storage and Backup |
| Communication Services | Email, Phone Number, Message Content | Notifications and Support Communications |
7x22 retains your personal information only for as long as necessary to provide our services and fulfill legal obligations.
We retain your profile and gaming data while your account is active. If you close your account, we may retain your information for up to 7 years due to legal and regulatory requirements. Financial transaction records are retained for 10 years for accounting and tax purposes. KYC documents are retained for 5 years in accordance with anti-money laundering regulations.
We regularly review our databases and delete data that is no longer needed. If your account is inactive for 3 years and you have no balance, we may permanently delete your information after sending a final notification. Some information such as transaction logs and game history are anonymized and retained for statistical purposes for a longer period. If you want your data deleted earlier, contact us and we will evaluate your request.
Your data is stored in secure data centers located in various geographic locations. We maintain backups in multiple locations to ensure redundancy. Our primary data centers are in the European Union, where strict data protection laws apply. Some service providers such as payment processors may store data in their own countries. We ensure all data transfers are encrypted and legally compliant.
We use cloud storage for its scalability and security. Our cloud provider is ISO 27001 certified and SOC 2 compliant. All data is encrypted at rest and access is strictly controlled. We use geo-redundant storage so your data remains safe even if one data center fails. We regularly conduct disaster recovery drills to ensure we can recover quickly in any emergency.
You have several rights over your personal data that 7x22 respects and facilitates.
You have the right to know what personal information we hold about you. You can view your profile information, gaming history, and transaction records from your account settings at any time. If you want a copy of all your data, you can submit a data portability request and we will provide your data in a machine-readable format, typically CSV or JSON file.
Your access request is free and we will respond within 30 days. If your request is complex, we may extend the time but we will notify you. We will verify your identity before processing the request to prevent unauthorized data access. You can make access requests free of charge once per year. For additional requests, we may charge a reasonable administrative fee.
If your personal information is incorrect or incomplete, you have the right to correct it. You can directly update your name, email, phone number, address, and preferences from your account settings. Some information like date of birth and nationality may be locked for security reasons. To change this information, you must contact customer support and provide supporting documents.
We process your rectification request quickly, typically within 48 hours. If we have shared your information with other parties, we will inform them of the update if possible. We may refuse your request if the change violates legal requirements or weakens fraud prevention measures. We keep records of your old information for audit purposes but it will not be visible on your active profile.
You have the right to request deletion of your personal data, known as the Right to Erasure or Right to Be Forgotten. If you close your account and want all your data deleted, you can contact our Data Protection team. We will evaluate your request and delete your data if there are no legal obligations to retain it.
Some data we cannot delete if we are required to retain it for legal reasons. For example, financial transaction records and KYC documents must be retained according to regulatory requirements. If we cannot delete all data, we will explain which data and why it must be retained. Once the legal retention period ends, that data will also be deleted. Remember that data deletion is permanent and cannot be recovered once deleted.
You have the right to opt out of specific types of marketing communications and data processing. You can unsubscribe from promotional emails, SMS, and push notifications at any time from your account settings or by using the unsubscribe link in each message. Even if you opt out of marketing, we will still send you transactional and service-related messages like account confirmations and security alerts.
You can opt out of cookies and tracking technologies by changing your browser settings or setting your preferences in our cookie banner. Note that some cookies are essential for the basic functionality of our platform, and disabling them may disrupt service. You can opt out of targeted advertising, but you will still see ads—they'll just be less relevant.
7x22 uses cookies and similar tracking technologies to enhance your browsing experience and analyze our platform's performance.
Cookies are small text files that are stored on your device when you visit a website. Cookies help us recognize you when you return and remember your preferences. Some cookies are deleted when the session ends, and some remain on your device for a longer time. We use first-party cookies set by our domain and third-party cookies set by our partners.
We use several types of cookies. Essential cookies are necessary for the basic functionality of our platform, such as remembering your login session and enabling security features. Performance cookies help us understand how visitors use our platform, such as which pages are most popular and where errors occur. Functional cookies remember your preferences, such as language settings and currency preference.
Targeting cookies are used to show you relevant ads and promotions based on your interests. We also use social media cookies to help you share our content. You can manage cookies through your browser settings, but remember that disabling necessary cookies may prevent the platform from functioning properly.
In addition to cookies, we use other tracking technologies. We use pixel tags or web beacons to track whether you opened an email and which links you clicked. We use local storage to store data on your device that is more persistent than cookies. We use device fingerprinting to identify your device's unique characteristics for fraud prevention.
We use analytics services such as Google Analytics to analyze our website traffic and user behavior. These services set their own cookies and follow their own privacy policies. You can disable Google Analytics tracking by installing the Google Analytics opt-out browser add-on. We use all tracking data in aggregated and anonymized form so individual identification is not possible.
From your browser settings, you can block, delete, or receive alerts about cookies. In most browsers, you can find the Privacy or Cookies option in the Settings or Preferences section. You can block all cookies, block only third-party cookies, or ask for permission before each cookie is set. Keep in mind that disabling cookies may prevent some features from working and your experience will be less personalized.
7x22 does not knowingly collect personal information from minors and our services are not for anyone under 18 years old.
During registration, we ask all users to provide their date of birth. If the system detects that a user is under 18, registration is automatically rejected. We request government-issued ID such as national ID card or passport for additional age verification. If we discover that a minor is using our service, we will immediately close the account and delete all personal information.
If you are a parent or guardian and believe your child has created an account on our platform, please contact us immediately. We will verify the account and, if confirmed the user is a minor, we will close the account and delete the data. We are committed to protecting minors from gambling and implement strict age verification measures. We encourage parents to monitor their children's online activities and use parental control software.
7x22 is an international platform and your data may be processed and stored in various countries. We ensure that all international data transfers are done with appropriate safeguards.
When your data is transferred from one country to another, we use standard contractual clauses, binding corporate rules, or other legal mechanisms to keep your data protected. We ensure that the data recipient complies with adequate data protection standards. If we transfer data to a country where the European Union or other data protection authorities have not made an adequacy decision, we implement additional safeguards.
In some cases, foreign governments or law enforcement agencies may request access to your data. We carefully review such requests and only provide data when legally required. We challenge unreasonable or excessive requests that violate your privacy rights. If we respond to such requests, we will notify you unless the law prohibits us. We publish transparency reports that describe how many government data requests we receive and how we respond.
7x22 may update this privacy policy from time to time. We will communicate all changes transparently.
If we make changes to our privacy policy, we will post the updated version on this page and change the last updated date. For minor changes, we will only update the page. For significant changes, we will send you email notification or display a prominent notice on the platform. Your continued use after the changes constitutes your consent to the new policy. If you do not agree with the changes, you can close your account.
If you have any questions, concerns, or requests about this privacy policy, please contact our data protection team. You can email us at [email protected] or reach us through our live chat support. We will acknowledge your inquiry within 48 hours and provide a full response within 30 days. If you are not satisfied with our response, you may file a complaint with the data protection authority in your country.
Your privacy and data security are our highest priority. Join our platform and play in complete peace of mind.
This privacy policy is updated from time to time to reflect legal changes and our business practices. We encourage you to check this page regularly for the latest information. Your continued use constitutes your consent to the updated policy. If you have any questions, do not hesitate to contact our Data Protection team.